SG
Sabelo G

1 reviews | Active since Mar 2023

21 Apr 2023, 09:58

Do better for your clients

On Wednesday technicians came to fix a recurring faulty line but guess what it's FRIDAY and my line is down again, so I had just one day of full service , can somebody please fix the issue

0
Replies (5)
Vumatel
Vumatel's reply21 Apr 2023, 13:15
Official
Good day 
Kindly note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise.

Kind Regards
The Vuma Team
SG
Sabelo G's update22 Apr 2023, 10:45
Reviewer Update
I have tried that, I still don't have service this is a physical issue which needs a technician on site so please dispatch one please
Vumatel
Vumatel's reply22 Apr 2023, 12:55
Official
Good day 
Kindly note that connectivity is restored and stable on our end. Please contact your ISP to assist with their router configurations.

Kind Regards
The Vuma Team
SG
Sabelo G's update22 Apr 2023, 13:09
Reviewer Update
Contacted isp no issues on their system, as I said it's physical and it needs technician onsite
Vumatel
Vumatel's reply09 May 2023, 15:36
Official
Good day 

Kindly advise if there was a ticket logged with your ISP.

Kind Regards
The Vuma Team