LK
Lindy K

1 reviews | Active since Jan 2021

08 Apr 2022, 08:50

Dissatisfied with services rendered by Vumatel and Webafrica

They booked me for the 7th April 2022 for installation. I skipped work for this, and they didn't pitch nor deemed it important to inform me that they won't be coming. To top things up, I've never came across a company so difficult to get in touch with. I'm so very angry and disappointed with the services rendered by Vumatel. I had to be in contact with Webafrica as they are for some reason the service providers for Vumatel. Webafrica is unable to assist me, all they say is that they have escalated my query to Vumatel. I have waited 2 full weeks for installation which never took place. Question is... Am I going to wait another 2 weeks for installation yet again. It's Friday the 8th today and maybe they'll be knocking off early or they will tell me that I moved back to the list of installation? I'm so ****ed at Vumatel. Their services are very poor. To this day nobody from Vumatel has contacted me to let me know what transpired and why didn't they come for wifi installation. I'm a very dissatisfied customer

Kind regards Lindy Khoza *** 2223 Mlondolozi Street Molapo

The above information was provided for installation.

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