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PUMZA M

1 reviews | Active since Jan 2020

10 Oct 2023, 08:16

Dissatisfied about Vumatel and Webafrica

I have been without service for 10 days bacause of Vumatel through Webafrica apparently Webafrica has escalated the issue to Vumatel which has never even bothered to contact me Pumza Bushula with refe:162486 but I have paid the full amount

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Replies (5)
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PUMZA M's update10 Oct 2023, 10:01
Reviewer Update
Where have they rep**** privately, because I have no reply from them???
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PUMZA M's update10 Oct 2023, 10:02
Reviewer Update
The tickets is what I have been getting and it's day 10 today, and what if you arrive and I'm gone out job hunting as you cost me my work from home job?
Vumatel
Vumatel's reply10 Oct 2023, 11:44
Official
Good day Pumza

We apologize for the delayed response regarding your inquiry. Kindly note that we will monitor the ticket to get the inquiry resolved. We will revert once feedback is received.

Kind Regards
The Vuma Team
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PUMZA M's update10 Oct 2023, 11:53
Reviewer Update
Looking forward to it
PM
PUMZA M's update11 Oct 2023, 14:37
Reviewer Update
So today Webafrica tells me Vuma can't come to my area because it's "unsafe" for them in my area and yet their vehicles ride up and down, I wish I was told that before the Fiber was installed. And also I will get my refund once line reinstated which might be when Jesus comes back when it's safer for them.