DISSAPOINTED CUSTOMER!!!!!!

I am a very disappointed customer , I hardly started my service with Vuma and Web africa and I'm really NOT IMPRESSED!!!!!!!!!!!!!

Vumatel had come and installed my wifi router on Friday late morning. I was given a time frame of 72 hours for activation of Web Africa it is past that timeframe , I have been calling and calling being given different numbers, being transferred all over the place and my issues is still not resolved!!!!!!!!!!!! Vuma tells me its the service provider and the service provider tells me its Vuma. SO who the hell is at fault here???!!!!! Vuma was so quick to take my money and have everything installed and now when it comes to following through to have my service activated nobody is available to help me. The service is disgusting and pathetic and I will never refer them to anyone else. I cancelled my wifi with my other company thinking this would have been set up by now, I'm sitting without wifi , unable to work (because I work from home) and yet nobody is saying anything!!!!!

The whatsapp service Web africa is of no flipping use the automated system doesn't work so its pointless and the call Centre is even worse , nobody will offer to call you back! And when you do eventually get through to somebody they say " oh sorry man ill transfer to someone who can help you and you wait another hour for nothing, you spend all this money on airtime to hold for NOBODY!!!!! NOBODY APOLOGISES OR TAKES OWNERSHIP and its sad , i work in Customer service and id never treat my customers like this and have my company branded badly because of poor service!!!! WHO will reimburse my money for airtime wasted??? The way I know this will just end up with a "sorry Mrs for the inconvenience and that's it"

This is really not on!!!!! I am DISGUSTED!!!!