Dismal service and *********** staff that can't even get your address correct

Dismal service and *********** staff that can’t even get your address correct. Two weeks since instillation, 2 wrong address locations and 2 wrong VT numbers. How is this service, on top of it the staff thing the client sits at home whole day waiting for their so called heroes to show. This is unacceptable and its disappointing. Nobody can advise what the issue is or possible turnaround time to fix it and the only excuse you get is sorry we don’t use google maps for address location. I then deal with a lady named Lerato Maleka trying to get the instillation address correct. So they instillation gets done but due to the address mix up I get sent the wrong VT object number and cant get my service concluded. Its take two weeks and still no service, I have now been on a call with the service centre for 25 minutes trying to get this resolved and still waiting. If this issue is not resolved by the end of today I will terminate the service through both Vuma tel and Telkom. If this is what it is like trying to connect I can only imagine how bad actual customer service must be.