Dismal Service

Dealing with non resistant customer service base company it seems. I've signed up 28 September 2017 online with no feedback or any acknowledgment of signing up for a service. Phone in, some form of service, after constant following up installation was done 11 October. No internet as yet according to my ISP there need to be some configuration done. Logged the call with my ISP and Vumatel, made a follow up call 16 October with no revert back or acknowledgment or timeline of what will be done when. Gave them a grace period of the 17th. Phone today the 18th sit on a line for 3 minutes for a line to only cut me off, send e-mail to all available e-mail address on the site with no reply or acknowledgment.

I would suggest if you are in the market for fiber and doing proper research as I should of, refrain from make use of a useless customer service fiber provider such as Vumatel.

Dealing with Vumatel is a soul destroying experience