LT
Lindiwe T
1 reviews | Active since May 2021
10 May 2024, 11:24
Dishonesty from a company
I paid an installation fee for wifi on the 15th Feb 2024 and canceled on the 17th Feb 2024, because I found a better offer, Vuma said they will refund my installation fee, we are in the month of May now and still no refund, I have submitted all the requested documents. This is daylight *******.
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Vumatel's replyOfficial
10 May 2024, 14:45Good day Lindiwe Twala
Please contact your ISP for any assistance with billing and refund inquiries as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and refund inquiries as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Vumatel's reply10 May 2024, 14:45
Official
Good day Lindiwe Twala
Please contact your ISP for any assistance with billing and refund inquiries as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and refund inquiries as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team