NN
Nomfundo N
1 reviews | Active since Mar 2023
09 Mar 2023, 08:30
Disgustingly Slow service
I signed up for fibre with Afrihost on the 24th of February and Vumatel has still not heeded their request to delink and do a new installation in my unit. And unfortunately I can’t fault Afrihost because they have been contacting Vumatel for days with no avail. I’m extremely disgusted by the service Vumatel. Had I known this I wouldn’t have bothered😡
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
09 Mar 2023, 10:23Good day Nomfundo N
Thank you for getting in touch.
Please send us a private message with your full address, ISP escalation ticket number, and contact number.
Kind regards
The Vuma Team
Thank you for getting in touch.
Please send us a private message with your full address, ISP escalation ticket number, and contact number.
Kind regards
The Vuma Team
Best regards,
Vumatel's reply09 Mar 2023, 10:23
Official
Good day Nomfundo N
Thank you for getting in touch.
Please send us a private message with your full address, ISP escalation ticket number, and contact number.
Kind regards
The Vuma Team
Thank you for getting in touch.
Please send us a private message with your full address, ISP escalation ticket number, and contact number.
Kind regards
The Vuma Team
Best regards,
NN
Nomfundo N's updateReviewer Update
10 Mar 2023, 07:58Moorgate Residential Complex Unit 31
Cnr Bosbok Rd & Thrush Avenue
Randpark Ridge
Randburg
2169
Ticket: CKW-***7
Contact: ***
Cnr Bosbok Rd & Thrush Avenue
Randpark Ridge
Randburg
2169
Ticket: CKW-***7
Contact: ***
NN
Nomfundo N's update10 Mar 2023, 07:58
Reviewer Update
Moorgate Residential Complex Unit 31
Cnr Bosbok Rd & Thrush Avenue
Randpark Ridge
Randburg
2169
Ticket: CKW-***7
Contact: ***
Cnr Bosbok Rd & Thrush Avenue
Randpark Ridge
Randburg
2169
Ticket: CKW-***7
Contact: ***
Vumatel's replyOfficial
10 Mar 2023, 15:03Thank you for taking our call.
We have logged a ticket for installation and our team will get in touch and schedule an appointment.
Kind regards
The Vuma Team
We have logged a ticket for installation and our team will get in touch and schedule an appointment.
Kind regards
The Vuma Team
Best regards,
Vumatel's reply10 Mar 2023, 15:03
Official
Thank you for taking our call.
We have logged a ticket for installation and our team will get in touch and schedule an appointment.
Kind regards
The Vuma Team
We have logged a ticket for installation and our team will get in touch and schedule an appointment.
Kind regards
The Vuma Team
Best regards,
NN
Nomfundo N's updateReviewer Update
12 Mar 2023, 18:36Hi there, I waited on Friday and for a call from the installation partner but I never got one. Can I please be up and running as soon as tomorrow. I’ll be at my residence all day.
NN
Nomfundo N's update12 Mar 2023, 18:36
Reviewer Update
Hi there, I waited on Friday and for a call from the installation partner but I never got one. Can I please be up and running as soon as tomorrow. I’ll be at my residence all day.