1 reviews | Active since Dec 2023
Disgusting Service ever
So after going back and forth with Vuma not being able to connect since the 02 December 2023. I was the one who has been doing a follow up with the Team and being told the very same thing over and over again. Up until to day December 14th I am unable to connect. the last communication I received via SMS is that they are unable to visit my area for safety reasons after so much effort I have made buying Data to communicate with Vuma Team, the tell me " for safety reasons, they are unable to make it to my area" I feel like they make that my problem.
All I need now is my Refund for the month of December, I am going on leave as of next week, no one will be available in my place. I've had enough of the excuses, I want no excuses but my money from Vuma.
Full 3 weeks with no connection and they still escalating and in a weeks time they still going to deduct my money again, For what??
No excuses but my money for the services they failed to render.
Full 3 weeks with no connection and they still escalating and in a weeks time they still going to deduct my money again, For what??
No excuses but my money for the services they failed to render.