Disgusting Service
I have been on a back and forth with Vumatel and Supersonic Since Saturday...i have no internet my ticket keeps being closed as resolved yet i still don't have internet .. No Tech in site ...yet they say my ticket has been assigned to Technicain ....This has to bê the worst service ever from both the service providers...yet my money was taken ...i want a refund as there is no solution to this whole mess..The call centre are rude , you hold for ever only to be told the same bull ...it's actually tiring and dissapointing that one has to be subjected toe such for a service...Ref ***5
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Replies (2)'s updateReviewer Update
27 Dec 2024, 09:12Day 6 And still no Internet .my ticket has been closed yet again ...No Technician contacted me to confirm if my line is working ..Still getting the same response from both parties ..."Problem is with your ISp"Promblem is with Vumatel" This is Beyond Frustrating i have spent over 1000 in airtime trying toe contact them only to bê given the same feedback for the 100th time...I wish i never signed up with these people ...This is Beyond Pathetic!!!!! it's Shocking!!!!!!!
's update27 Dec 2024, 09:12
Reviewer Update
Day 6 And still no Internet .my ticket has been closed yet again ...No Technician contacted me to confirm if my line is working ..Still getting the same response from both parties ..."Problem is with your ISp"Promblem is with Vumatel" This is Beyond Frustrating i have spent over 1000 in airtime trying toe contact them only to bê given the same feedback for the 100th time...I wish i never signed up with these people ...This is Beyond Pathetic!!!!! it's Shocking!!!!!!!
's updateReviewer Update
27 Dec 2024, 09:37***5 the ticket is closed ...please don't tell me my line is up because it is not...!!???i asked for a Technicain to bê sent because clearly the promblem can not bê fixed remotely ..i have on this back and forth with vumatel and supersonic since saturday!!!!!!
's update27 Dec 2024, 09:37
Reviewer Update
***5 the ticket is closed ...please don't tell me my line is up because it is not...!!???i asked for a Technicain to bê sent because clearly the promblem can not bê fixed remotely ..i have on this back and forth with vumatel and supersonic since saturday!!!!!!