NN
Nonhlanhla N
1 reviews | Active since Sept 2024
11 Aug 2025, 15:00
Disgusting Service
Disappointing Service from Vuma
No services and sense of Urgency from Vuma staff I have for an installation for of Vuma Fibre as a new client, I have been almost two weeks. We are the new occupants of the address 37 Mpshe Street, Meadowlands. Our sales guy has been telling us the same information everyday that he is waiting for the premises of the previous occupants to be cleared and the ticket to be issued. Do you need our business or not? This is frustrating.
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Replies (5)NN
Nonhlanhla N's updateReviewer Update
12 Aug 2025, 10:16Morning, noted.
When should we expected to be assisted?
When should we expected to be assisted?
NN
Nonhlanhla N's update12 Aug 2025, 10:16
Reviewer Update
Morning, noted.
When should we expected to be assisted?
When should we expected to be assisted?
NN
Nonhlanhla N's updateReviewer Update
14 Aug 2025, 11:05Hi,
Please make sure that you are assisting us ensuring that you are understanding what has actually transpired.
We are the new occupants in this house, we have never had the account as the new account before, we received an SMS to make make payment.
Question is, are going to continue with the account of the previous occupants or are we going to have our new account?
Please make sure that you are assisting us ensuring that you are understanding what has actually transpired.
We are the new occupants in this house, we have never had the account as the new account before, we received an SMS to make make payment.
Question is, are going to continue with the account of the previous occupants or are we going to have our new account?
NN
Nonhlanhla N's update14 Aug 2025, 11:05
Reviewer Update
Hi,
Please make sure that you are assisting us ensuring that you are understanding what has actually transpired.
We are the new occupants in this house, we have never had the account as the new account before, we received an SMS to make make payment.
Question is, are going to continue with the account of the previous occupants or are we going to have our new account?
Please make sure that you are assisting us ensuring that you are understanding what has actually transpired.
We are the new occupants in this house, we have never had the account as the new account before, we received an SMS to make make payment.
Question is, are going to continue with the account of the previous occupants or are we going to have our new account?
NN
Nonhlanhla N's updateReviewer Update
14 Aug 2025, 11:10I do not understand what the agent means when he says we discontinued the line?
NN
Nonhlanhla N's update14 Aug 2025, 11:10
Reviewer Update
I do not understand what the agent means when he says we discontinued the line?
NN
Nonhlanhla N's updateReviewer Update
14 Aug 2025, 11:12SADV>Thank you for making payment for your SADV Vuma order OVR-***. Vumatel will be in touch shortly to schedule your installation
Payment is made
Payment is made
NN
Nonhlanhla N's update14 Aug 2025, 11:12
Reviewer Update
SADV>Thank you for making payment for your SADV Vuma order OVR-***. Vumatel will be in touch shortly to schedule your installation
Payment is made
Payment is made
NN
Nonhlanhla N's updateReviewer Update
14 Aug 2025, 11:12NN
Nonhlanhla N's update14 Aug 2025, 11:12
Reviewer Update