TM
Tania M
1 reviews | Active since Nov 2018
05 Nov 2018, 17:07
Disgusting service
If I could give you a negative rating, that would e ideal.
Let me start with the fact that I have been waiting over a month for assistance from Vumatel. I get passed from one person to another, not one is educated enough on their own product / service to to actually provide me with a solution.
Your service is absolutely shocking, no one ever calls back or has a solution, I hold on for 10 minutes at a time only to be transferred elsewhere.
How you can claim to be a service provider in beyond me!!!!
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Replies (1)Vumatel's replyOfficial
05 Nov 2018, 17:25Good Afternoon Tania
We trust that you are well.
We sincerely apologise for the experience you have had with us. We will send an email to the maintenance department to advise.
We hope you find the above in order.
Kind Regards
The Vuma Team
We trust that you are well.
We sincerely apologise for the experience you have had with us. We will send an email to the maintenance department to advise.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply05 Nov 2018, 17:25
Official
Good Afternoon Tania
We trust that you are well.
We sincerely apologise for the experience you have had with us. We will send an email to the maintenance department to advise.
We hope you find the above in order.
Kind Regards
The Vuma Team
We trust that you are well.
We sincerely apologise for the experience you have had with us. We will send an email to the maintenance department to advise.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
