KJ
Kalby J
1 reviews | Active since Dec 2013
16 Oct 2018, 10:27
disgusting service
i would like to express how irate and disgusted in the service i have been given by vumatel. i have had no contact from vumatel ever since the order for fibre. i have received a device through afrihost but yet no installation of the CPE. i have been calling ever since the 24th August. i have been told that units 1-149 is only live and the rest will only be live at a much later stage. this is puzzling because my neighbors have got their CPE's installed and up and running with fibre. why is there so much stories from the company? i got an email where it stated that i can schedule installation. i scheduled installation on the 8th October yet no one pitched.
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Vumatel's replyOfficial
16 Oct 2018, 13:33Good Afternoon Kalby
We trust that you are well.
Can you please email us your address to *** and we will look into the issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply16 Oct 2018, 13:33
Official
Good Afternoon Kalby
We trust that you are well.
Can you please email us your address to *** and we will look into the issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
KJ
Kalby J's updateReviewer Update
16 Oct 2018, 14:33i would like a speedy response!!!
ive sent through the email.
thanks
KJ
Kalby J's update16 Oct 2018, 14:33
Reviewer Update
i would like a speedy response!!!
ive sent through the email.
thanks