RH
Raymona H

1 reviews | Active since Jan 2025

13 Feb 2025, 13:38

Disgusting service

Today marks 33days without an active line.

Webafrica say they are waiting for vumatel, then its my activation, then a pay allocation, then a refund, then vumatel's portal just shows pending for everything.

I lost my job due to this back and forth with a service provider that can't service me for 33days.

I will now go to the ombudsman. I have been patient with them long enough and im drained now.

Everyday i follow up and get different stories, with no solutions.

0
Replies (1)
RH
Raymona H's update14 Feb 2025, 11:54
Reviewer Update
What is the solution to this ongoing problem.

Webafrica blames vumatel and now vumatel is blaming webafrica. So my money is basically down the drain, a R1600, because i can't make use of the service i paid for and still don't have a active line