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Okuhle N

1 reviews | Active since May 2026

05 May 2026, 16:50

Disgusting service

I am extremely disappointed and frustrated with the poor and pathetic service I have received from Vumatel SADV Internet. The level of service has been unacceptable, with ongoing issues, lack of proper communication, and little to no urgency shown in resolving problems.

As a paying customer, I expected reliable service and professional support, but instead I have experienced inconvenience, wasted time, and unnecessary stress. It is highly disappointing to deal with a service provider that does not seem to value its customers or take accountability seriously.

This experience has left me very unhappy, and I sincerely hope immediate improvements are made to both the service quality and customer support standards.

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Replies (1)
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Okuhle N's update08 May 2026, 08:16
Reviewer Update
Today marks a week with no connection whilst last week’s connection was also on and off…i was promised that someone will come through to fix the issue yesterday and no one called me no came through!!!