LN
Leigh N
1 reviews | Active since Feb 2023
28 Feb 2023, 14:11
Disgusting customer service
Having the WORST service trying to get Vumatel to give my ISP and estimated time of coming out to me to assess and quote me on my optics cable. Vumatel hadn’t even accepted the job and I logged my call with my ISP on Sunday. Three days later and I’m still waiting.
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Replies (2)
Vumatel's replyOfficial
01 Mar 2023, 19:55Good evening Leigh
We trust that you are well
We are truly sorry to hear about your experience. We have escalated your ticket to the team to action.
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. We have escalated your ticket to the team to action.
Kind Regards
The Vuma Team
Vumatel's reply01 Mar 2023, 19:55
Official
Good evening Leigh
We trust that you are well
We are truly sorry to hear about your experience. We have escalated your ticket to the team to action.
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. We have escalated your ticket to the team to action.
Kind Regards
The Vuma Team
LN
Leigh N's updateReviewer Update
02 Mar 2023, 13:34And yet you have still done NOTHING!!!
5 days later. You ignore my ISP.
Promised contact will be made and still not a ****** word from you!
Guess paying customers mean nothing to you!
5 days later. You ignore my ISP.
Promised contact will be made and still not a ****** word from you!
Guess paying customers mean nothing to you!
LN
Leigh N's update02 Mar 2023, 13:34
Reviewer Update
And yet you have still done NOTHING!!!
5 days later. You ignore my ISP.
Promised contact will be made and still not a ****** word from you!
Guess paying customers mean nothing to you!
5 days later. You ignore my ISP.
Promised contact will be made and still not a ****** word from you!
Guess paying customers mean nothing to you!