PN
Phumzile N
1 reviews | Active since Dec 2017
15 May 2024, 09:39
Disgusting Customer Care
This is most Probably the last review am going to write about Vuma 2 weeks without service and they don't even care, close tickets without contacting the client it's enough now. Whatever happened to customer care for us customers why are we treated like beggers asking you for free service. Why? Am honestly enough and demand my service to be restored today. Surely you know my story by now if not please refer to my previous review.
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Replies (2)
Vumatel's replyOfficial
15 May 2024, 14:47Good day Phumzile Ngobese
Thank you for getting in touch.
Our team has confirmed that the order is active. We apologize for the inconvenience experienced.
Kind regards
The Vuma Team
Thank you for getting in touch.
Our team has confirmed that the order is active. We apologize for the inconvenience experienced.
Kind regards
The Vuma Team
Vumatel's reply15 May 2024, 14:47
Official
Good day Phumzile Ngobese
Thank you for getting in touch.
Our team has confirmed that the order is active. We apologize for the inconvenience experienced.
Kind regards
The Vuma Team
Thank you for getting in touch.
Our team has confirmed that the order is active. We apologize for the inconvenience experienced.
Kind regards
The Vuma Team
PN
Phumzile N's updateReviewer Update
15 May 2024, 15:07The order is not active Vuma need to allocate funds from active line to a new pending line ordered on 06-05.
PN
Phumzile N's update15 May 2024, 15:07
Reviewer Update
The order is not active Vuma need to allocate funds from active line to a new pending line ordered on 06-05.