MB
Megan B
1 reviews | Active since Aug 2015
02 Jul 2024, 09:33
DISGUSTING
Actually no stars for this company! I moved into a new apartment and submitted a request for Fibre through Afrihost on the 14th June and have been advised the previous tenant has not cancelled her ISP so they need to clear the address, this request was sent to clear the address and to date Afrihost has not received an acknowlegment of this being done, 3 weeks and still no response from Vuma, this is terrible service and obviously this company needs to go out of business if they cannot provide services that clients need! DISGUSTING and I hope everyone moves to Openserve because Vuma has not been a very good provider and reading the other reviews, I have no idea why they are still operating.
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Megan B's updateReviewer Update
02 Jul 2024, 13:34Good Afternoon
I have sent that to my ISP and they have sent it to you. So this should be on your side.
You have already lost the business from me, and I have a very bad taste in my mouth with Vuma at this point so I have asked my ISP to cancel this request as I do not want a service provider that takes 3 weeks to get anywhere, so Vuma will not receive my hard earned money for terrible service.
Thank you
I have sent that to my ISP and they have sent it to you. So this should be on your side.
You have already lost the business from me, and I have a very bad taste in my mouth with Vuma at this point so I have asked my ISP to cancel this request as I do not want a service provider that takes 3 weeks to get anywhere, so Vuma will not receive my hard earned money for terrible service.
Thank you
MB
Megan B's update02 Jul 2024, 13:34
Reviewer Update
Good Afternoon
I have sent that to my ISP and they have sent it to you. So this should be on your side.
You have already lost the business from me, and I have a very bad taste in my mouth with Vuma at this point so I have asked my ISP to cancel this request as I do not want a service provider that takes 3 weeks to get anywhere, so Vuma will not receive my hard earned money for terrible service.
Thank you
I have sent that to my ISP and they have sent it to you. So this should be on your side.
You have already lost the business from me, and I have a very bad taste in my mouth with Vuma at this point so I have asked my ISP to cancel this request as I do not want a service provider that takes 3 weeks to get anywhere, so Vuma will not receive my hard earned money for terrible service.
Thank you