MA
Monique A

1 reviews | Active since Nov 2024

25 Nov 2024, 06:57

Disgusted

So we recently moved almost a month ago in October we had to cancel our wifi and resign up to move we paid a cancelation signed the new contract ps. All before the 1st of November according to easyweb and vumatel the line was being held by afrihost from the previous tendent any after phoning atleast 2 or 3 times a week for an update I called afrihost and they provided me that the line had been released on the 13 of November I then contacted easyweb and vumatel for another few days on Tuesday the 19th of November I then received a mgs that tecqs would be coming to us at 12 on the wensday we stayed home by 3 I called I was told no they wil be coming in Thursday at 15h30 waited at home on Thursday nobody came called the whole nation again on Friday and now I am extremely irritated and annoyed because I mean I work from home have no wifi it's affecting my salary and I am buying data and airtime that it's going out of my ears because no one at vuma or easyweb know what they are actually doing they are just waiting to go on school holidays like a bunch of children I would not recommend them to anyone at all disgusted at how they treat long time clients ! 😡

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Replies (1)
MA
Monique A's update25 Nov 2024, 13:39
Reviewer Update
But everyone has been saying the same things at vumatel and easyweb even today I got a confirmation for tecqs too come at 12 today no pitch again do u actually know what's happening at ur own work ?