Disgusted

I am a client of webafrica, I did a home change 4months ago. To my surprise they can't activate my line as it is on a different isp. I communicated with vumatel(also very poor service). They advised me vodacom is the isp I must speak to them. At the end I felt like why do I, with my 12hr shifts and on my off days contact everyone. Webafrica said they will sort it with their brand manager I mean 4 months I spoke to several consultants probably the whole provisioning department. When it sounds promising all of them ghost me with no feedback. For 4 months I've been contacting them every single week. I'm disgusted, frustrated and over this. Why must I explain my whole situation everytime I call in as well. I'm tired. I tried to contact vumatel for assistance as this property has been empty for a year. Because vodacom an webafrica keep on saying the problem is at vumatel. The consultant I spoke didn't even want to transfer me to maintenance department or anyone above her. I just want solutions from a manager. Why is no one helping me!.