Disgruntled Client

An email that was sent to Vumatel 18/07/2018 Please be advised that the installation for ......, landline number ............ is not complete. I am without internet connectivity for the last 3 weeks. I am appalled by the services Vumatel has rendered.

Please note If my complaint is not escalated and attended to I will not hesitate to take this matter further.

It took Vumatel to respond via a Facebook message I sent on the 20/07/2018. Vumatel insisted they contacted me a number of times not sure on which number, it certainly wasn't the contact number I gave them. I then gave them my cell number up until this today 23/07/2018 I have not received any feedback from them.