Disgruntled and utterly disgusted customer, pathetic customer service by Vumatel/fly.cool

I made payment for my fly.cool account through EasyPay on October 25, 2023. I sent a clear bank statement as proof of payment which was acknowledged. Have been told in writing Management will.ve in touch with me as they try to resolve the resolve and have sent the matter through to EasyPay. To this day I do not wifi in my home. I am being **** to every time I enquire about this issue.