SR
Sello R
1 reviews | Active since Aug 2019
20 Jul 2023, 21:30
Disconnecting internet whilst watching
Very bad,whilst watching just looses internet connection,they are very quick to debit month end where as I do not enjoy my monthly subscriptions,no one even gets back to the queries logged on there website,very annoying
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Replies (1)
Vumatel's replyOfficial
24 Jul 2023, 09:32Good day Sello
Thank you for taking our call. Kindly note that you need to contact Mweb for further assistance with intermittent connection so that they can assist with troubleshooting the root cause of the issue .If the issue is found to be on the fibre link The ISP will then log a ticket with our support team.
Regards
The Vuma Team
Thank you for taking our call. Kindly note that you need to contact Mweb for further assistance with intermittent connection so that they can assist with troubleshooting the root cause of the issue .If the issue is found to be on the fibre link The ISP will then log a ticket with our support team.
Regards
The Vuma Team
Vumatel's reply24 Jul 2023, 09:32
Official
Good day Sello
Thank you for taking our call. Kindly note that you need to contact Mweb for further assistance with intermittent connection so that they can assist with troubleshooting the root cause of the issue .If the issue is found to be on the fibre link The ISP will then log a ticket with our support team.
Regards
The Vuma Team
Thank you for taking our call. Kindly note that you need to contact Mweb for further assistance with intermittent connection so that they can assist with troubleshooting the root cause of the issue .If the issue is found to be on the fibre link The ISP will then log a ticket with our support team.
Regards
The Vuma Team