Disconnected Vuma services

Payment from our side was not made for the last 2 months which are April & May this was due to financial constraints, however our situation changed now in June therefore a payment amounting to R399.00 was made on the 1st of this month and we contacted Webafrica who after long discussions and days they said our matter will be resolved by Vumatel. Up until today the reconnection has not been done. I contacted Webafrica and they said the reconnection is your responsibility, they also stated that all the days that we did not the internet on will be reimbursed. Kindly reinstate our services and reimbursed us accordingly. The router is under this name Ayanda Ndima in Mofolo South Soweto.