Desperate Customer

The mix-up between Vumatel and Afrihost has been nothing short of spectacular! My tenant moved out of my property and removed the wi-fi box from the wall along with his router and modem.

I moved in to my home and had already placed an order with Afrihost. Vumatel assumed that it was a simple line migration (the line had also not been cancelled by my tenant) and in reality it was a new installation. We are now at the point where between Vumatel and Afrihost I am still sitting without fibre resulting in over R2000 rand worth of debit orders and a further R2000 of data that I have had to purchase. My work has also suffered as I have had to use my phone to attempt to dial into calls with various stakeholders. Could someone help me????