NP
Nikita P

1 reviews | Active since Dec 2018

18 Jan 2023, 09:46

Delayed service very disappointed

Very disappointed with this service app**** for fiber took them over two weeks to install now that it's installed I have no service and I do work from home .they are giving me a 48 HR turn around time which is ridiculous if I had known this was going to be there customer service I would have stuck with telkom

0
Replies (5)
NP
Nikita P's update18 Jan 2023, 12:38
Reviewer Update
Thank you will be waiting
Vumatel
Vumatel's reply18 Jan 2023, 13:40
Official
Good day 
Please advise once the team has arrived.

Kind Regards
The Vuma Team
NP
Nikita P's update18 Jan 2023, 15:04
Reviewer Update
Team has arrived.
Vumatel
Vumatel's reply18 Jan 2023, 15:58
Official
Good day
Please advise if your inquiry has been restored.


Kind Regards
The Vuma Team
NP
Nikita P's update18 Jan 2023, 16:28
Reviewer Update
The team was efficient.problem solved.thank you