1 reviews | Active since Apr 2013
Dealing with VUMATEL The worst experience ever
Never in my life have I experienced such poor customer service and an absolute disregard for me as a customer I have been trying to apply for a Fibre line for more than 3 months with various service providers and no luck and with all there's one common denominator VUMATEL their staff are rude and quite frankly I don't think they are up to standard every consultant you speak to tells you a different story. When I dealt with Openserve in my previous area what a breeze yes they were slightly more expensive however I know understand why. I have some advice for consumers out there stay far away from this VUMATEL you will get a heartache dealing with them. I am now forced to get a capped LTE service through MTN or Vodacom because I really cannot wait another 3 months or go through all the stress of dealing with these people. Shame on you VUMATEL you should be ashamed of yourself
Please accept our sincere apologies for the service you have received .A
Vuma hero will be in contact with you to assist further.
Regards
The Vuma Team
Please accept our sincere apologies for the service you have received .A
Vuma hero will be in contact with you to assist further.
Regards
The Vuma Team
