DAYS WITHOUT NO WIFI!! RECKLESS!! NO CARE FOR CUSTOMERS!

Horrible service,no urgency and no care at all for the customer.

Their famous words "we have escalated it" I have been calling and trying to get assistance from the 1st of August up until today,I upgraded my package on the 25th of July and I have not been activated up until today, the 10 of August! I have been calling every day to find out what is the delay, not only am I not connected but apparently my WiFi was activated under a different address, I am literally sitting here with no WIFI because of Vuma and their recklessness, they are at fault and nobody is fixing the mess they made. I AM SITTING HERE WITH NO WIFI BUT I PAID!!!