Daylight roberry

I've ordered a new product on the 28th of May got disconnected on the 2nd June. I made a complaint still sitting without wifi. I finally got through to some one who tried to assist me properly. But then I was told to make another payment. I have already made payment on the 28th of May when I signed up. What ******* is this then I'm told to wait 72hours for vumatel to fix the error. I have already lost a client due to this incompetence of vumatel and webafrica ripping people off asking to make multiple payments.