Day light ******* ****
I paid for fiber to be installed on wensday then a lady phoned me that my address is wrong now their busy sending be links to pay again wherelese i hv paid useless service and i be refunded back my money since u cant install fiber at my place and the people that work for u are so incompitated
Helpful (0)
Replies (7)0
Replies (7)
Vumatel's replyOfficial
27 Dec 2023, 09:49Good day Tholakele
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received thus far.
Please note that we have escalated your query to our installations team.
Regards
The Vuma Team
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received thus far.
Please note that we have escalated your query to our installations team.
Regards
The Vuma Team
Vumatel's reply27 Dec 2023, 09:49
Official
Good day Tholakele
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received thus far.
Please note that we have escalated your query to our installations team.
Regards
The Vuma Team
Thank you for being in contact with us. Please accept our sincere apologies for the service you have received thus far.
Please note that we have escalated your query to our installations team.
Regards
The Vuma Team
's updateReviewer Update
27 Dec 2023, 19:54Up until now no one has contacted me with regards when are they coming to do installation bad service
's update27 Dec 2023, 19:54
Reviewer Update
Up until now no one has contacted me with regards when are they coming to do installation bad service
Vumatel's replyOfficial
28 Dec 2023, 08:48Good day
The team tried to contact you but the number was on voicemail. They have sent you an email. Please
respond to the email so that the can be able to assist you further.
The team tried to contact you but the number was on voicemail. They have sent you an email. Please
respond to the email so that the can be able to assist you further.
Vumatel's reply28 Dec 2023, 08:48
Official
Good day
The team tried to contact you but the number was on voicemail. They have sent you an email. Please
respond to the email so that the can be able to assist you further.
The team tried to contact you but the number was on voicemail. They have sent you an email. Please
respond to the email so that the can be able to assist you further.
's updateReviewer Update
28 Dec 2023, 09:02lies there is no email and they phoned me twice keep on hanging up i need this to be installed i must start working if u cant assist me refund me back my money poor service
's update28 Dec 2023, 09:02
Reviewer Update
lies there is no email and they phoned me twice keep on hanging up i need this to be installed i must start working if u cant assist me refund me back my money poor service
Vumatel's replyOfficial
28 Dec 2023, 12:34Good day Tholakele
We will follow up with the installations team and revert.
Regards
The Vuma Team
We will follow up with the installations team and revert.
Regards
The Vuma Team
Vumatel's reply28 Dec 2023, 12:34
Official
Good day Tholakele
We will follow up with the installations team and revert.
Regards
The Vuma Team
We will follow up with the installations team and revert.
Regards
The Vuma Team
's updateReviewer Update
28 Dec 2023, 12:44Waiting
's update28 Dec 2023, 12:44
Reviewer Update
Waiting
Vumatel's replyOfficial
29 Dec 2023, 11:05Good day Tholakele
Please note that you have been scheduled for 2023-12-30 at 15:00.
Regards
The Vuma Team
Please note that you have been scheduled for 2023-12-30 at 15:00.
Regards
The Vuma Team
Vumatel's reply29 Dec 2023, 11:05
Official
Good day Tholakele
Please note that you have been scheduled for 2023-12-30 at 15:00.
Regards
The Vuma Team
Please note that you have been scheduled for 2023-12-30 at 15:00.
Regards
The Vuma Team