GM
Grazelda M

1 reviews | Active since Feb 2011

19 Mar 2021, 13:06

DAY 6 - NO INTERNET and NO COMMUNICATION FROM VUMA

DAY 6 - Since Cool Ideas went to Vumatel I have had so much issues with NO RESPONSE from VUMA despite my pleas of working from home and needing the internet. I had NO CONNECTIVITY since SUNDAY March 14th! every day i call they say someone will call and hte matter has been escalated! EVERY DAMN DAY!!! This morning i broke down and cried because in all my life of having uncapped internet I am ever sorry! Thank Goodness for my Vodacom ****le - but that is also limited data and i have had to buy data for days now.

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Replies (1)
Vumatel
Vumatel's reply20 Mar 2021, 14:21
Official
Good day

Thank you for being in contact with us. Kindly note that your issue has been escalated to our support team.

Regards
The Vuma team