Day 3 of waiting for connectivity after switching ISP

Not sure what the real issue is with vumatel. Ignorance,incompetence, laziness or a combination. What I do know is that you can't take 3 days and counting to connect a line and still be giving attitude when a customer calls in. I was with vox until the 31st march and should have been with afrihost the 1st but alas,still waiting. It's shocking that the IT industry is so arrogant yet so useless.