KF
Kim F
1 reviews | Active since Aug 2022
26 Feb 2025, 11:24
Damaged Fibre Line. No service provided.
My husband logged a call Sunday through our service provider regarding our fibre line being damaged. He got a phone call on Monday at 11:45 saying that a technician was at the gate. He asked them to push the number and we can open.... We are still waiting. We've heard nothing since. This is our second incident since opening our line in December where no service is being provided. Last time we open our line, no communication for 2 weeks until our line got reactivated and connected. Our Vuma Ticket Number is ***2
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Replies (2)KF
Kim F's updateReviewer Update
26 Feb 2025, 14:42Someone phoned to say they going to come now between 2:30 and 3, so let's see if someone arrives....
KF
Kim F's update26 Feb 2025, 14:42
Reviewer Update
Someone phoned to say they going to come now between 2:30 and 3, so let's see if someone arrives....
KF
Kim F's updateReviewer Update
26 Feb 2025, 20:06The line has been reconnected and restored however the workmanship of this repair is pathetic. I don't know if they expect me to finish the installation (mount the box on the wall where it is currently just lying on my bedroom floor) or even clean up the leftover cut cables and cement dust on the floor.
I will be waiting for a manager whom takes this business seriously to contact me!
I will be waiting for a manager whom takes this business seriously to contact me!
KF
Kim F's update26 Feb 2025, 20:06
Reviewer Update
The line has been reconnected and restored however the workmanship of this repair is pathetic. I don't know if they expect me to finish the installation (mount the box on the wall where it is currently just lying on my bedroom floor) or even clean up the leftover cut cables and cement dust on the floor.
I will be waiting for a manager whom takes this business seriously to contact me!
I will be waiting for a manager whom takes this business seriously to contact me!