DK
Donovan K

1 reviews | Active since Nov 2017

23 Nov 2017, 10:35

Damage to Property Vumela Fibre

We have been on the phone for a month fighting to get a pavement sorted with missing bricks and a channel that was dug up that has no sand compacted in it just grass chucked on so much so we have 3 statements from family and clients who have nearly broken their ankle and all we get is being chased around there head office to various people from pillar to post with no result not even a call back. Please watch out when Vumela Fibre come to your area as you get a notice advising you what to do when you have a problem but they ignore it completely and do pathetic work.

0
Replies (2)
Vumatel
Vumatel's reply23 Nov 2017, 16:25
Official

Good day, Donovan,

I spoke to your wife earlier and a team has since been sent to your house to work on the issues that you raised.

We appreciate you taking your time to contact us and we apologise for the inconvenience that was caused.

Kind regards,

The VUMA Team

DK
Donovan K's update23 Nov 2017, 16:44
Reviewer Update
That is correct after a month back and forth with no joy and then the person that arrives today only does half the work as the channel that has almost broken two peoples ankles gets left as its not on his schedule how pathetic is that. So we will now wait another month for the other part to be done!!