Damage to property and personal inconvenience

On the 16.06.22 I had fibre installed through Vumatel by a service provider called Nano. Despite the rudeness of the one guy-contractor, I showed the other guy around he suggested the best place to install the fibre I told him that my shower was right behind that wall. He said it’s ok, he can do it without hitting the water pipe and he hit the water pipe . I had water gashing everywhere in the kitchen. I had to clean it & shut down the water for 4hrs til I eventually manage to track down their supervisor. Despite them calling him,then leaving my house I spent airtym to force him to come to ‘fix’ the water pipe he put a ring around it restricting that water flow drastically it’s literally a stream I cannot even take a shower there because no water comes out. It’s drops since June mind u.... it’s January I called Vumatel repeatedly and Nano all I get is bull**** from ****y call centre agents & empty promises from contractors promising to fix the problem but never do. I am fed up. For 7months I am bathing in a basin for something your contractors broke. Secondly they cemented the hole they left and promised to paint it, first they couldn’t find the paint, then they forgot the level of bull**** is astounding. It’s still not fixed nor was I compensated for the damaged or loss of personal effects or inconvenience. Ppl come into my kitchen and see a cement patch on a wall how lovely. Fix your ****** mess you left at my place. My id no is ****** you never forget to debit my account but you manage to forget to fix this ****.

I’m Trully fedup after 7month would you not be?