K
Kwaku
1 reviews | Active since Jan 2024
03 Apr 2024, 18:49
Currently sitting without fibre connection for 3 days without any feedback or status updates
Currently sitting without fibre connection for 3 days without any feedback or status updates. Even with a technician assigned, no communication to give paying customers an update on the process or status of the investigation or even an estimated time for restoration.
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Kwaku's updateReviewer Update
05 Apr 2024, 11:55Hoped that after being contacted by Vumatel representatives, my issue would be addressed and I could improve my review. Unfortunately I am up to 5days without connection and resolution.
Technician was booked for today at 09:00, and they still have not arrived and no update given…
Technician was booked for today at 09:00, and they still have not arrived and no update given…
K
Kwaku's update05 Apr 2024, 11:55
Reviewer Update
Hoped that after being contacted by Vumatel representatives, my issue would be addressed and I could improve my review. Unfortunately I am up to 5days without connection and resolution.
Technician was booked for today at 09:00, and they still have not arrived and no update given…
Technician was booked for today at 09:00, and they still have not arrived and no update given…