Cool Ideas and Vumatel

Could someone please clarify what is happening with our connection speed 100/100 and not 100/20 As it has been since Vumatel took over…… I expect this is a breech of contract and after how many months now testing with cables into routers for bull**** reason because its clear Vumatel has capped the upload speeds and are stalling the whole process.. In addition how about refunding us the R4000 that had to be spent on mobile data whilst out connection was down for three weeks.. this has been ongoing for 4 months now!!!!