Consumer protection act the only way out

Another week and more issues with vumatel.

After reading up a bit on the consumer protection act I am informing you that if our connection is not sorted and working by Friday 31 August I am going to lay an official complaint with the consumers protection act.

This cannot go on any longer. If one more person tells me that my connection is sorted out and working while it clearly is not. This is really not good service and after weeks of struggling with you guys and being on the phone for hours I have really had enough now.

We pay our internet service provider and for what? Will you give us back the money and all the money spent on phone call to you? Obviously not

So I am asking really nicely please just fix our connection. Ref number 100173