SG
Shallan G
1 reviews | Active since Nov 2011
27 Aug 2022, 08:30
Constant issues with Vumatel
I am with Home Connect and have been having issues since the 18th of August. I live in Greenstone Crest. Someone came out on the 23rd of August to sort the line out. Its now the 27th and my line is down again. What is going on with the service. Its ridiculous to be down for so long
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Replies (2)
Vumatel's replyOfficial
27 Aug 2022, 14:21Good day, Shallon
We apologise for the downtime,
We have sent an urgent escalation to our installations team to assist with the line.
Kind regards
The Vuma Team
We apologise for the downtime,
We have sent an urgent escalation to our installations team to assist with the line.
Kind regards
The Vuma Team
Best regards,
Vumatel's reply27 Aug 2022, 14:21
Official
Good day, Shallon
We apologise for the downtime,
We have sent an urgent escalation to our installations team to assist with the line.
Kind regards
The Vuma Team
We apologise for the downtime,
We have sent an urgent escalation to our installations team to assist with the line.
Kind regards
The Vuma Team
Best regards,
SG
Shallan G's updateReviewer Update
01 Sept 2022, 20:48This is over a week later and still nothing has happened or no feedback to the provider. I'm a journalist and will be writing about this. I will be contacting the company spokesperson because I am being ****** of a service I pay for. Your customer service is pathetic.
SG
Shallan G's update01 Sept 2022, 20:48
Reviewer Update
This is over a week later and still nothing has happened or no feedback to the provider. I'm a journalist and will be writing about this. I will be contacting the company spokesperson because I am being ****** of a service I pay for. Your customer service is pathetic.