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BJ
Belinda J

1 reviews | Active since May 2022

13 Dec 2022, 13:43

CONSTANT BATTLES WITH SERVICES - I PAY SO I SHOULD RECEIVE

We have been out since the 6/12/2022, you are lying by saying the problems are sorted and that you have closed the calls with Home Connect, we are paying customers and should receive what we pay for, we cannot keep on using excuses for poor disgusting service - I WANT WIFI I PAY!!!!!!!!!!!!!

0
Replies (3)
Vumatel
Vumatel's reply13 Dec 2022, 14:22
Official
Good day '
Thanks for making contact with us.
Please advise on the ISP contact details used to make contact as we can not advise on the billing inquiries.

Kind Regards
The Vuma Team
BJ
Belinda J's update13 Dec 2022, 14:30
Reviewer Update
Dearest Vumatel, I have just been advised by Home Connect that due to a break in your line / link in the Alex, marlboro area Greenstone will be out for a month, I would suggest you advise customers, it's called customer service, what also surprises me is that after I posted by comments about you and Home connect I was informed we have wi-fi at home, this all seems very strange but not unreal. I do hope you get things sorted you are making a lot of people very angry.
Vumatel
Vumatel's reply13 Dec 2022, 14:35
Official
Good day 
Please note that we will inform the team to release a statement to keep the clients informed. 

Kind Regards
The Vuma Team