Consistently poor service

I am extremely unhappy with the level of service that Vumatel provides to its customers and the instability of it's fiber network. Interruptions occur every 2 to 3 days. When Vumatel has an official issue it always lasts several days. Case in point - currently we have been down now for 4 days. Previously 3 days. The message from Web Africa that this outage is for maintenance and there is no ETA. Maintenance lasting 4+ days and no ETA?! How are we supposed to run a business or work when this outage occurs so regularly and days? Do we tell customers and employers that we will get back to them sometime in the future?? This is really unacceptable and very bad advertising.