Considering Vuma? Think twice!

My service was disconnected and it took Vuma 6 days to resolve it. I had to buy data for the whole household for 6 days. The next day (1rst of the month) they just continued deducting my normal monthly fee. When I asked them to compensate me for the inconvenience, some agent called Phaphama just told me they only compensate if the internet was down for more than 7 days!! I wanted to cancel my contract but I have to give a full calender month notice. Think twice before u sign up!