Connect

I would like to know why is it so hard for me to get connection or service from Vumatel im being told there's already aline linked to my address even after I provided you with all necessary documents to show that im the owner of the property ISP should not be that hard to cancel if they are using some else's address It's been a back and forward issue with home connect and vumatel I guess vumatel has not competition in curtain areas this is why the service is so bad