JR
Jacques R

1 reviews | Active since Oct 2017

06 Nov 2017, 10:37

Configuration taking 17 days, still no fibre

My fibre line was installed on the 20th October, still waiting for the line to be "configured" by the maintenance department at Vumatel, after numerous calls and escalations still no reply from the department, it's been 17 days now. *** !!!!!!

0
Replies (1)
Vumatel
Vumatel's reply06 Nov 2017, 17:33
Official

Good day

We apologise for any inconvenience caused and understand your frustration.

We will follow up with the installations team now so that they can investigate your query.

Kind Regards,

The VUMA Team