Complete lack of service

<p>Incredibly disappointed with Vumatels service. </p> <p> </p> <p>We have been trying to complete a service for 3 weeks now. The fibre was first laid last year and due to some complications the connection to our unit was delayed. Once this was sorted out, I have phoned vuma 3 times a day every day for 3 weeks. Every time I speak to the installation manager, he says it will be done and that he will call me back. This has not happened at all and I have to phone back the next day to check. Of course,it hasn't been completed and the lack of care is shocking.</p> <p> </p> <p>The service I have received has by far been the worst I have encountered from any type of service provider. The astounding lack of care and urgency is so frustrating. Besides going to the vuma offices, there is nothing I can do and no one cares. </p> <p> </p> <p>I 100% do not recommend vuma as a fibre option to anyone and have told almost all my friends and colleagues about how shocking a service provider they are. I do not see how a company can persist with there business without having the basics of service in their DNA. </p> <p> </p> <p>Worst experience we have ever had</p>