TM
Thandoluhle M
1 reviews | Active since Jul 2010
07 Jul 2025, 12:42
####Complaint#### worst service ever vumatel ever
Worst service, ever I logged a call on the 24th of June 2025 for a Wi-Fi to be re-installed with ref ISP **********3 and still not up, now the Wi-Fi is down in our area and flashing red. This is totally unacceptable the service is pathic service and totally unacceptable what kind of a service provider is this. The service is from hell. escalating this please i need urgent assistance to this resolved today.
Helpful (0)
Replies (6)0
Replies (6)TM
Thandoluhle M's updateReviewer Update
07 Jul 2025, 15:32Hi,
I'm not well i cant lie,
I have logged a call since the 22 June 2025 are now on the 07th July, this is totally unacceptable, why is this not dealt with urgently . like we are not paying for the services its not like this is for free???? or am i lost???
I need to be called on my cell *** and be given regular feedback , this is pathetic.
I'm not well i cant lie,
I have logged a call since the 22 June 2025 are now on the 07th July, this is totally unacceptable, why is this not dealt with urgently . like we are not paying for the services its not like this is for free???? or am i lost???
I need to be called on my cell *** and be given regular feedback , this is pathetic.
TM
Thandoluhle M's update07 Jul 2025, 15:32
Reviewer Update
Hi,
I'm not well i cant lie,
I have logged a call since the 22 June 2025 are now on the 07th July, this is totally unacceptable, why is this not dealt with urgently . like we are not paying for the services its not like this is for free???? or am i lost???
I need to be called on my cell *** and be given regular feedback , this is pathetic.
I'm not well i cant lie,
I have logged a call since the 22 June 2025 are now on the 07th July, this is totally unacceptable, why is this not dealt with urgently . like we are not paying for the services its not like this is for free???? or am i lost???
I need to be called on my cell *** and be given regular feedback , this is pathetic.
TM
Thandoluhle M's updateReviewer Update
08 Jul 2025, 19:36I logged this since the 22 June still today there is no one to help me this is the worse service from Vumatel, we see technicians coming on site but refusing to help me saying they don’t have my ticket on their end this orally unfair and very pathetic service from Vumatel !!!!!!!!!
TM
Thandoluhle M's update08 Jul 2025, 19:36
Reviewer Update
I logged this since the 22 June still today there is no one to help me this is the worse service from Vumatel, we see technicians coming on site but refusing to help me saying they don’t have my ticket on their end this orally unfair and very pathetic service from Vumatel !!!!!!!!!
TM
Thandoluhle M's updateReviewer Update
08 Jul 2025, 19:43Vumatel’a service is poor!!!!!!!
TM
Thandoluhle M's update08 Jul 2025, 19:43
Reviewer Update
Vumatel’a service is poor!!!!!!!
TM
Thandoluhle M's updateReviewer Update
08 Jul 2025, 19:43Vumatel’s service is poor!!!!!!
TM
Thandoluhle M's update08 Jul 2025, 19:43
Reviewer Update
Vumatel’s service is poor!!!!!!
TM
Thandoluhle M's updateReviewer Update
08 Jul 2025, 19:44No one has contacted me to have my issue resolved this is pathetic!!!!!!
TM
Thandoluhle M's update08 Jul 2025, 19:44
Reviewer Update
No one has contacted me to have my issue resolved this is pathetic!!!!!!
TM
Thandoluhle M's updateReviewer Update
09 Jul 2025, 21:57####Complaint#### worst service ever vumatel ever
Worst service, ever I logged a call on the 24th of June 2025 for a Wi-Fi to be re-installed with ref ISP **********3 and still not up, now the Wi-Fi is down in our area and flashing red. This is totally unacceptable the service is pathic service and totally unacceptable what kind of a service provider is this. The service is from hell. escalating this please i need urgent assistance to this resolved today. Today on the 09 July 2025, the reinstallation has not still taken place, today the technician was on site and i told them to wait for me they waited and got impatient by the time i got home the technician had left and i was not informed, this is the a very painful experience and i realised that the call that was logged with ref no ***3 was now marked as resolved. what does one do to get assistance, this has been going on since the 24 June 2025 today is the 09th July 2025????
Worst service, ever I logged a call on the 24th of June 2025 for a Wi-Fi to be re-installed with ref ISP **********3 and still not up, now the Wi-Fi is down in our area and flashing red. This is totally unacceptable the service is pathic service and totally unacceptable what kind of a service provider is this. The service is from hell. escalating this please i need urgent assistance to this resolved today. Today on the 09 July 2025, the reinstallation has not still taken place, today the technician was on site and i told them to wait for me they waited and got impatient by the time i got home the technician had left and i was not informed, this is the a very painful experience and i realised that the call that was logged with ref no ***3 was now marked as resolved. what does one do to get assistance, this has been going on since the 24 June 2025 today is the 09th July 2025????
TM
Thandoluhle M's update09 Jul 2025, 21:57
Reviewer Update
####Complaint#### worst service ever vumatel ever
Worst service, ever I logged a call on the 24th of June 2025 for a Wi-Fi to be re-installed with ref ISP **********3 and still not up, now the Wi-Fi is down in our area and flashing red. This is totally unacceptable the service is pathic service and totally unacceptable what kind of a service provider is this. The service is from hell. escalating this please i need urgent assistance to this resolved today. Today on the 09 July 2025, the reinstallation has not still taken place, today the technician was on site and i told them to wait for me they waited and got impatient by the time i got home the technician had left and i was not informed, this is the a very painful experience and i realised that the call that was logged with ref no ***3 was now marked as resolved. what does one do to get assistance, this has been going on since the 24 June 2025 today is the 09th July 2025????
Worst service, ever I logged a call on the 24th of June 2025 for a Wi-Fi to be re-installed with ref ISP **********3 and still not up, now the Wi-Fi is down in our area and flashing red. This is totally unacceptable the service is pathic service and totally unacceptable what kind of a service provider is this. The service is from hell. escalating this please i need urgent assistance to this resolved today. Today on the 09 July 2025, the reinstallation has not still taken place, today the technician was on site and i told them to wait for me they waited and got impatient by the time i got home the technician had left and i was not informed, this is the a very painful experience and i realised that the call that was logged with ref no ***3 was now marked as resolved. what does one do to get assistance, this has been going on since the 24 June 2025 today is the 09th July 2025????