COMPLAINT REGARDING AN UNRESOLVED SERVICE ISSUE.

I AM LODGING A COMPLAINT REGARDING AN UNRESOLVED SERVICE ISSUE.

I MADE PAYMENT YESTERDAY, HOWEVER MY WIFI SERVICE IS STILL NOT ACTIVE. I HAVE ALREADY CONTACTED SUPPORT, BUT HAVE ONLY BEEN ROUTED THROUGH AUTOMATED RESPONSES WITHOUT ANY REAL ASSISTANCE OR RESOLUTION.

THIS DELAY IS CAUSING MAJOR INCONVENIENCE, AND I EXPECT THE SERVICE TO BE RESTORED PROMPTLY OR FOR CLEAR FEEDBACK TO BE PROVIDED ON WHAT THE HOLD-UP IS.

PLEASE TREAT THIS AS URGENT AND PROVIDE A RESOLUTION AS SOON AS POSSIBLE.