Complaint over disappointing service - Vumatel

I app**** for a fiber on the 15th and paid on the 25th since is prepaid. My installation was done on Friday the 31st all went well however no credentials were provided thus far. I have made countless calls and sent WhatsApp with no luck. The service has been good however disappointed with incomplete job ruining their reputation as this is what I will share with my acquitances. Kinldy urgently provide me with password so that I can make use of the services I paid for already and now have to buy vodacom data of which its extremely expensive. ***4 from Hypa Fibre , that was lodged with Vuma on 31/5/2024