DL
Daylin L

1 reviews | Active since Oct 2022

31 Oct 2022, 10:59

Complaint no service

This is a formal complaint that you guys are absolutely useless and a waste of time and money. For 3 months I have been having issues and for 3 months no one can assist me at all. You guys are pathetic and your partners Webafrica are just as *********** if not more.

0
Replies (5)
Vumatel
Vumatel's reply31 Oct 2022, 11:10
Official
Good day 
We apologize for the experience thus far.
Please provide us with your full address and account holder's details. We will assist with your inquiry.


Kind Regards
The Vuma Team

DL
Daylin L's update31 Oct 2022, 11:52
Reviewer Update
FV099
email- ***
CELL - ***
ADDRESS - 461 Petunia Street Geluksdal Brakpan
Vumatel
Vumatel's reply31 Oct 2022, 13:44
Official
Kindly note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise if your connection is restored
DL
Daylin L's update31 Oct 2022, 14:02
Reviewer Update
How does you reconfigure assist me? You don't even know what the problem is.
Vumatel
Vumatel's reply03 Nov 2022, 09:30
Official
Good day 
Kindly elaborate on the assistance required and we will assist with your inquiry.

Kind Regards
The Vuma Team