Complaint

I once complained about the poor service you getting from Vumatel it's me again complaining about them, paid my monthly installments correctly but they cut off my wifi because apparently the funds is not showing on their side , incorrect number used I am not even sure what are they talking about, someone needs to intervene and make sure that this company knows what they doing, you are not allowed to speak to senior manager but only consultant as I am working from home now I can't work waiting for them 48 hours turn around time this is ****, in one word can I have a senior manager to sort this nonsense asap before I go to all social media and definitely you will loose customers